Best places to work award.

Nancy Muckle, CEO/Founder of Problems Solved, Anastasiya Hall, Advisor and newly named CEO, Cara Cipullo, CEO of CP Business Media

Problems Solved, Inc.

Founder

Nancy Muckle

Nancy Lyn Muckle, consummate “problem solver” is a senior executive with over forty years of assisting clients, family and friends both nationally and internationally get problems solved and millions of dollars returned to customers.

Nancy has dealt with elder care issues including, assisted living, healthcare issues, insurance claims, retail vendors and financial issues and the idea for Problems Solved was born when Nancy lost her Father to cancer and took care of her Mom until she passed away at the age of 98.

Automobile, Real Estate, Insurance, Healthcare claims, Hospitality(all travel related issues) and Eldercare are areas of problems that have been solved for individuals, families and companies.

Ms. Muckle has been a featured speaker at the MIT Enterprise Forum for CEO’s, mentor for MassBiotech, speaker on Digital Health issues, featured speaker at AIIM(Association for Imaging and Information Management) Imaging Expo, WPI Venture Forum, Business Technology Association, Western Business Systems Association, and the New England Financial Forum.

Nancy served on the Town of Plymouth Affordable Housing Committee. She headed the Financial Committee for Habitat of Humanity of Greater Plymouth, was actively involved in the fundraising committee/activities as Vice President and served on the Executive Board of Directors.

Nancy served as the Chairman of the Business and Technology Advisory Board for the last 20 years for the Horace Mann School for the Deaf and Hard of Hearing, the oldest school for the deaf in the United States and part of Boston Public Schools.

Advisors

Christopher J Dolan

Law Enforcement Advisor

A trusted law enforcement professional with 40 years of experience, including 6 years in Private Investigations and Polygraph Examinations. Mr. Dolan served 13 years as a supervisor for the Mass State Police Detectives and has also been an adjunct professor with the Criminal Justice Program at Western New England College.

He has also been instrumental in developing training programs for new Polygraph Examiners. Mr. Dolan is a strong leader, recognized by both state and federal agencies for his work and supervision of detective teams in complex investigations involving narcotics and homicide, and has received both the DEA and the State Police Superintendent’s Award for Excellence for his leadership with numerous high-profile investigations.

Lily Quintero

Technical Advisor

Lily Quintero brings over a decade of experience in the insurance industry, specializing in automotive, premises liability, and property claims.

In addition to extensive expertise in risk assessment and claims management, she has provided executive assistant support to major organizations, including Kaiser Permanente, and UC Berkeley, and UC San Francisco. Currently working in the tech industry, Lily focuses on training large language models (LLMs) and generalized AI systems such as Gemini and ChatGPT, leveraging a deep understanding of data, analysis, and development skills.

Larry Presley

Advisor

Supervisory Special Agent (ret.) Larry Presley served 21 years with the Federal Bureau of Investigation. He also served with the Michigan State Police, Oakland County Sheriff’s Office, NMS Labs, and the U.S. Army Forensic Exploitation Directorate.

His undergraduate degree was in biology, and he has master’s degrees in chemistry and criminal justice. He is currently an associate professor of criminal justice at Liberty University.

Larry has a diverse background in forensic science and criminal investigations. His background and experience includes arson, bomb, crime scenes, and rape and homicide investigations. His expertise includes forensic DNA analysis and trace evidence examinations. He has been involved in cold case investigations and consulted and testified in innocence project exonerations. He has testified as a forensic expert in several disciplines throughout the United States.

Problems Solved, Inc.

Donna Fernandes

Advisor

Donna Fernandes has been in the real estate profession since 1985. She has a broker’s license, bought her own real estate company, and now works for Compass Realty where she sells and recruits new realtors.

Donna has served as Executive Director and worked for over 20 years as a volunteer for Habitat for Humanity. “I believe everyone deserves a decent home to live in,” says Donna. She has participated in the town government serving on several boards and was the Director of Carver Housing Authority, managing 20 units of family and elderly housing. Donna is a member of the Chamber of Commerce, National Association of Realtors, and was past president of the Business Networking International (BNI) group.

Bernard Smith

Advisor

Bernard Smith founded of APlus Technologies, Inc in 1996. Serving as a government contracting firm, Aplus Technologies provides enterprise Information Technology solutions for federal, state, and local governments with a focus on Health IT Services, data analytics, and staffing.

In his capacity at APlus Technologies, Bernard won and successfully managed numerous multimillion dollar contracts for the Department of Defense and Civilian agencies. Prior to founding APlus Technologies, Bernard was employed by a Fortune 100 computer manufacturer. His professional experience includes writing systems software as a senior software engineer; managing a sales team selling hardware and software to large research universities; and managing the implementation of an international sales force automation strategy for a thousand member sales force. Bernard holds an undergraduate degree in Computer Science from Morehouse College and an MBA from Loyola University.

Ray Reid

Advisor

Lt. Ray Reid retired after 25 years of law enforcement service with the Plymouth police department. Ray has a Masters degree in Criminal Justice and recently graduated with a second Masters from Boston College in cybersecurity.

Ray has expertise in digital forensics investigations, incident response, policy, compliance, risk assessment, emergency response, mobile and network solutions. Ray has dedicated his life to making the streets safe, and now brings his expertise and knowledge in cybersecurity addressing frauds and scams with Problems Solved clients.

Doreen Lang

Advisor

Doreen Lang’s dual career path as an executive director and marketing leader for senior living communities and business consultant/author has allowed her to personally experience the daily challenges businesses face while implementing strategies and solutions for improvement.

In her role an executive director she led communities consisting of independent living, assisted living and memory care residents and worked closely with them and their families, care providers, service vendors and staff to navigate through the many challenges facing this population. Leading the marketing team, Doreen led all marketing efforts, outreach and via internet.

In her role as business consultant/author she wrote three highly acclaimed books on employee retention, “Hang on to Your Stars,” “How to Drive Employee Retention in the First 90 Days,” and “Putting Differences to Work: Secrets from a Multi-Generational Workforce.” Through her creative marketing practices, she has been a sought-after international speaker for the past 12 years.

Doreen has enjoyed guest appearances on TV and radio. She has her master’s in business with a concentration in organizational development and a bachelor’s in education at UMASS where she received the sole award given for “Excellence in Teaching.”

David Kindy

Advisor

David Kindy is a freelance writer and author who lives in Plymouth, Massachusetts. He writes about history, science, culture and other topics for The Washington Post, Smithsonian, Air & Space, Military History, World War II, Vietnam, Aviation History, Narratively, Boston Globe, Providence Journal and other publications and websites. He formerly worked as a reporter for the Old Colony Memorial newspaper in Plymouth. He has also held various positions in advertising, public relations, marketing and communications in the business world.

Problems Solved, Inc.

Anastasiya Kelly

Advisor

Anastasiya Kelly is a Contract Manager in the Legal Department for Upstream Bio-a life science company in Waltham, Ma.

Anastasiya has worked with a wide range of entrepreneurs in small- to medium size international businesses, where she assisted with flexible office space solutions through a global office provider. She held various positions with increasing responsibilities, including sales, marketing, and consulting that maximized value to customers and organizations. Anastasiya takes pride in providing the best quality of customer service with a personal touch that is endearing and engaging. She graduated from Bridgewater State University in 2007 with a degree in communication studies and has won numerous public speaking awards. Originally from Belarus, Anastasiya speaks fluent Russian and English and is working on perfecting her spoken Spanish. She is also a Anastasiya Kelly passionate homeless animal advocate and an avid gardener.

Maureen Robinson

Advisor

Maureen Robinson is a Certified Fraud Examiner(CFE) now based in Plymouth, Massachusetts. She served as a Special Agent of the FBI for 22 years, working in different offices in the White Collar Crimes program.

She specialized in Financial Crimes, Public Corruption, Civil Rights and Crimes Against Children. After retirement, she worked as a Special Investigator for candidates seeking security clearances for government employment and was most recently the Chief Strategist for a private investigative firm. Maureen holds a Masters from McGill University. Maureen is most passionate about helping those who have been taken advantage of by scammers and have become victims of any of the multitude of scams, particularly Elder Fraud. During her FBI career, she worked multiple cases where she coordinated with local, state, and federal law enforcement to bring scammers to justice. In her role at Problems Solved she works towards financial justice for victims.
Problems Solved, Inc.

Allan Goldstein

Advisor

A leader in the luxury automotive industry, Allan Goldstein has consistently proven himself as the top-performer for ten years within the Bernie Moreno Companies in Cleveland, Ohio.

Allan has 35 years of customer service, sales, and business expertise. Allan specializes in curating memorable experiences for each and every client by proving his value as a knowledgeable automobile expert.

Jeremy Jed Hammel

Marketing Manager

Jeremy Jed Hammel got his start working in TV production in Hollywood in the offices of NBC Late Night, working for shows such as “The Tonight Show with Jay Leno” and “Later with Cynthia Garrett.”

He has also worked in the production offices of the drama “ER” and produced a film for the American Film Institute’s Directing Workshop for Women.

He has organized business-focused, educational, and arts/entertainment, both as Head of Events at Workbar co-working and also working independently. He was partnered with organizations on both coasts such as The Boston Calendar, WeWork, Aeronaut Brewery, District Hall, City Awake, and organized 8 years of the Filmshift film festival at the Somerville Theater.

Jeremy managed the marketing efforts for Ankota for the better part of a decade, and prior to that, he spent nearly a decade doing sales and marketing at a fitness club awarded one of the Best Places to Work by The Boston Globe. He has consulted for a number of small businesses and startups on their marketing and sales campaigns on a freelance basis as well.

In the independent film realm, he has produced or directed 15+ short films that have screened at ~150 film festivals including one film that won Best Film at Comic-Con San Diego’s Indie Film Festival and has over 1 million views on Youtube. On the commercial/corporate side of video production, Jeremy has produced, directed, or edited projects for clients such as Techstars Air Force Accelerator, the Cambridge Innovation Center, Forrester, City Awake, and Alienware/Dell computer, among others.

Problems Solved, Inc.

Justin Nesbit

Advisor

Justin Nesbitt-Founder of Nesbit Law PLLC focusing on Private Equity, Venture Capital and Angel seed Funding, graduated from Boston College Law School, J.D., 1998 Law Review and Williams College magna cum laude. Justin is a member of WPI Venture Forum and the Massachusetts Bar Association.

Don Linville

Technical Advisor

Don is a Graphics and Web Technology specialist. With a graphic design degree from Platt College, Don has worked for companies such as AT&T, Yamaha, and Car.com.

Don has a creative background and has led creative teams through many product launches and branding efforts. He has over 25 years of experience building websites and apps for a wide range of industries such as Technology, Retail, and Healthcare.

Christa Morse

Digital Marketing Manager

Christa Morse is a seasoned marketing professional with a proven track record of success. With expertise in advertising, graphic design, project management, social media, content creation, photography, video editing, Christa is a true marketing leader.

Known for her professionalism and attention to detail, Christa has earned a reputation for excellence in the industry. She has successfully managed multiple campaigns and projects, delivering on-time and within budget while exceeding client expectations. Christa graduated from Assumption University with a Bachelor of Arts in Marketing and Minor in Graphic Design.